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Overview of Dental Insurance AR Specialist (Researcher)

Join iCore and become part of a collaborative, high-performing team dedicated to delivering exceptional revenue cycle support to dental practices across the United States.

In this role, you will manage dental claims from submission through resolution, including insurance follow-up, appeals, account research, and documentation. Success requires strong attention to detail, accuracy, and the ability to manage multiple priorities while maintaining excellent communication with both clients and team members.

At iCore, we value professionalism, accountability, and a positive attitude. Our culture is built on teamwork, trust, and mutual support, creating an environment where employees can grow and make a meaningful impact.

About iCore

iCore is a dentist-led healthcare company with over 15 years of experience helping dental and healthcare practices improve clinical and administrative operations. We combine secure cloud-based technology with hands-on practice management services, including revenue cycle management, billing, insurance verification, compliance, analytics, and operational support.

Mission: To give dental teams one connected platform that lets them focus on exceptional patient care.

Vision: Building the leading technology-enabled dental management platform through excellence in service, automation, and measurable results.

Core Values: Excellence, Accountability, Client Success, Teamwork, Innovation.

Objectives:

Submit, track, and follow up on dental insurance claims.
Research claim status and resolve payment issues.
Prepare and submit claim appeals.
Maintain accurate account documentation and clean account receivables.
Communicate professionally with insurance carriers, clients, and internal teams.
Correct claim and data-entry errors to ensure timely reimbursement
Explain benefits.

Competencies:

Minimum 7 years of recent experience in the dental field or in a related area.
Excellent PC skills including proficiency in Microsoft Office and Internet Explorer.
Extensive knowledge of dental practice management software including Dentrix with a minimum 5 years of recent experience.
Thorough understanding of accurate coding using the ICD-10, CPT and CDT coding systems.
A vast experience submitting and following up on dental claims in a dental office environment.
Comprehensive understanding of medical/dental terminology and HIPAA guidelines.
Wide-ranging experience in the use of electronic claims, electronic patient billing and electronic attachments.
Thorough understanding of patient billing systems, timely filing requirements and insurance reimbursements.
Familiarity with various insurance carriers. iCore’s clients are all over the country. ( Such as Aetna, Carefirst, Cigna, Delta, Metlife, United Concordia, and Guardian…).
Excellent customer service skills.

Benefits:

Personal:

Remote Work.
Flexible schedule.
Professional development assistance.

Financial:

Competitive Pay Rate: $22.00 / hour

Comprehensive health insurance for you and your family.
Dental insurance.
Vision insurance.
401(k) retirement plan.
FSA (Flexible Spending Account) savings plan.
Life insurance coverage.
Up to 160 hours of paid time off (PTO).
Company-provided equipment to support remote work.

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Apply for Dental Insurance AR Specialist at iCoreConnect